Tracking and Notifications

Read receipts, link tracking, the Activity view, and notifications.

• The Activity Feed: every open and clickProEvery open and click in one place. Search, filter, group by recipient or message, and export to CSV.
• The Engagement board: who’s paying attentionProOne card per recipient, sorted into Not engaged, Engaged, and Highly engaged so you know who to follow up with.
• Activity Reports: chart referenceProA chart-by-chart guide to the Reports tab: mail volume, response times, open, click, and reply rates, and your best subject lines and links.
• I'm getting repeated notifications - are recipients really re-opening my emails?Why you may see multiple open notifications for a single message.
• Configuring your notificationsTurn notifications and sounds on or off and choose the badge count.
• Privacy and read receipts / link trackingHow open and link tracking work, and what Mailspring's servers do and don't see.
• Read receipts aren't workingImage blocking and pixel stripping mean read receipts are not always reported.